At nabaje, your privacy is a core operational commitment, not an afterthought. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how it is used, and the rights you hold over your information.
All personal data stored by nabaje is encrypted at rest and in transit using industry-standard SSL/TLS protocols. We maintain strict access controls so that your information is only accessible to authorised personnel with a legitimate operational need.
nabaje does not sell, rent, or otherwise commercially transfer your personal data to third parties for marketing or advertising purposes. Data sharing is strictly limited to service providers and regulatory requirements as described in this policy.
Every category of personal data processed by nabaje has a defined legal basis — whether that is contractual necessity, legal obligation, or your explicit consent. We do not collect data beyond what is necessary for the stated purpose.
You have the right to access, correct, and request deletion of your personal data at any time. You may also object to certain types of processing or request that your data be restricted while a query is under review. All requests are handled via [email protected].
nabaje uses cookies and similar technologies solely to deliver and improve platform functionality, maintain your session, and generate anonymous usage analytics. We do not use third-party advertising cookies or behavioural tracking networks.
nabaje will only contact you at your registered email address for account-related communications, promotional offers you have opted into, and essential service notifications. You may manage your communication preferences at any time from within your Account settings.
nabaje is committed to protecting the privacy and personal data of everyone who interacts with its platform. This Privacy Policy has been prepared in accordance with recognised data protection principles and is intended to give you a clear, honest account of our data practices — without the impenetrable legal language that makes most privacy documents unreadable.
We collect personal data because it is operationally necessary to deliver a safe, compliant, and personalised gaming experience to players across Bangladesh. We do not collect data out of habit or for speculative future use. Every data category described in this policy exists because it serves a specific, defined purpose that we could not fulfil without it.
If you have questions about any aspect of this Privacy Policy that is not answered below, or if you wish to exercise your data rights, please contact our dedicated privacy support address at [email protected]. We will respond to all privacy-related queries within five business days of receipt.
nabaje collects the following categories of personal data in connection with the registration, operation, and maintenance of Player Accounts:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address | Account communication, verification, support |
| Financial Data | Payment method details, transaction history, bKash/Nagad mobile number | Deposit processing, withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser version, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, feature interactions | Service improvement, responsible gaming monitoring, personalisation |
| Verification Documents | Copies of NID, passport, driving licence, utility bills, bank statements | KYC compliance, identity verification, age confirmation |
| Communications Data | Support ticket content, email correspondence, live chat transcripts | Customer support delivery, dispute resolution, service quality monitoring |
We do not intentionally collect sensitive personal data categories such as health information, biometric data, political opinions, or religious beliefs. If you voluntarily disclose any such information in the course of a support interaction, it will be used solely to address your query and will not be retained beyond the resolution of that query.
nabaje collects personal data through the following channels:
In all cases, the data collected is proportionate to the purpose for which it is collected. nabaje does not purchase personal data from data brokers or aggregate consumer profiling services.
Every instance of personal data processing carried out by nabaje rests on one of the following legal bases:
nabaje uses the personal data it collects for the following specific purposes:
nabaje does not sell your personal data. We may share your personal data with third parties only in the following circumstances and only to the extent strictly necessary for the stated purpose:
All third-party service providers with whom nabaje shares personal data are required to maintain the confidentiality of that data and to process it only in accordance with our instructions and their contractual obligations to nabaje.
nabaje uses cookies and similar client-side technologies to maintain session continuity, deliver core Platform functionality, and collect anonymous usage analytics. The following categories of cookies are used on the Platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintaining your login session, storing language and display preferences, enabling secure checkout and cashier functions | Session / up to 24 hours |
| Functional | Remembering your game preferences, last-played games, and responsible gaming settings between sessions | Up to 90 days |
| Analytics | Anonymous, aggregated data on page visits, navigation paths, error rates, and feature usage — used solely for internal service improvement | Up to 12 months |
nabaje does not use advertising cookies, cross-site tracking pixels, or third-party behavioural profiling networks. You may configure your browser to block or delete cookies at any time; however, disabling strictly necessary cookies may impair the functionality of the Platform, including the ability to maintain a logged-in session.
nabaje retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
When personal data is no longer required for any lawful purpose, it is securely deleted or permanently anonymised so that it can no longer be attributed to an identifiable individual.
nabaje takes the security of your personal data seriously and maintains a range of technical and organisational measures designed to protect it against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
While nabaje applies robust security measures, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, nabaje will notify you promptly and take all reasonable steps to mitigate the impact of the breach.
As a data subject, you hold the following rights in relation to the personal data that nabaje holds about you. These rights may be exercised at any time by submitting a written request to [email protected]:
nabaje will acknowledge all data rights requests within two business days and will respond substantively within thirty calendar days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by a further thirty days, and you will be notified of the extension in advance.
No fee is charged for exercising your data rights in normal circumstances. Where requests are manifestly unfounded or excessive, nabaje reserves the right to charge a reasonable administrative fee or decline to act on the request, with written reasons provided.
The nabaje Platform is strictly intended for adults aged 18 years and above. 18+ nabaje does not knowingly collect personal data from individuals under the age of 18. If you are the parent or guardian of a minor and you believe that the minor has provided personal data to nabaje, please contact us immediately at [email protected]. Upon verification, we will delete any data relating to the minor and close the associated Account without delay.
nabaje operates robust age verification procedures at the point of registration and at the point of withdrawal to minimise the risk of underage access. Any Player found to be under the age of 18 will have their Account immediately suspended, their data processed solely for the purposes of the ongoing investigation, and all relevant records retained for legal compliance purposes before being deleted in accordance with the retention schedule set out in Section 8.
The nabaje Platform may contain references to third-party game studios and payment providers. While nabaje endeavours to partner only with reputable organisations, we do not control the privacy practices of third-party entities and this Privacy Policy does not extend to any third-party service, website, or platform that you may access in connection with using nabaje.
We encourage you to review the privacy policies of any third-party services you interact with — particularly the payment providers and game studios whose services are accessible through the Platform. nabaje bears no responsibility for the data practices of third parties operating independently of the nabaje Platform.
nabaje reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of our services. Where amendments are material — for example, where they affect how your data is shared or introduce new processing purposes — we will notify you by email to your registered address and display a prominent notice on the Platform before the changes take effect.
The effective date at the top of this policy will be updated each time a revision is published. We encourage you to review this page periodically. Your continued use of the Platform following the effective date of an amendment constitutes your acknowledgement of the revised policy. If you do not agree with an amendment, you should contact [email protected] to discuss your options, including account closure.
If you have any questions, concerns, or complaints relating to this Privacy Policy or to the way nabaje handles your personal data, please contact our privacy support team using the details below:
Please include your registered username and a clear description of your query or complaint in all privacy-related correspondence. We aim to acknowledge all privacy queries within two business days and resolve them within thirty calendar days.
Now that you understand how we protect your data, you're welcome to browse our full game library, check out the latest cricket betting markets, or review our FAQ for quick answers to common questions.